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CRM Portal Software or Web Portal Software Solution is an integrated, adaptable portal solution, which
helps you and your company to rise to the next level in your customer relations.
CRM Portal Software is 100% customizable.
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CRM portal Software is a web infrastructure that presents information from diverse
sources (customer interaction, customer information and much more) in a unified
way.
Self-service centers like customer support are becoming the fast channel of choice
for customers. Password-protected access to key customer support tools, such as
the Knowledge Base, gives customers the information they need, whenever they need
it. You can customize the CRM Portal to meet the design of your organization. The
content can be implemented using our wide range of gadgets.
CRM portal Solution is a gateway to all the CRM resources a company needs, to provide competitive
products and services using the principle of, "right person at the right time".
It leverages databases, analysis, reports and communication methodologies. With
CRM Portal solution you'll see loyalty go up while your service costs go down.
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360 degree view of about your customers and prospects is right here - all in one place.
Email, Appointment & Task
An appointment can be any interaction with colleagues and
customers such as a phone call, a meeting, or an email. Based on your related activities,
you can create tasks and assign them to yourself or to other users. Manage your
inbound and outbound emails.
Knowledge Management is a searchable online repository
of information that enables customer service and support staff to resolve issues
faster to keep customer satisfaction high.
Mobile
CRM Mobile enables users to instantly view, create, and
modify data on any Internet-capable device. Mobile CRM makes life easy for the
support team to stay productive even when out of the office.
Online Document Management
Upload documents, quotes, contracts for specific accounts and contacts. Set follow-up dates to remind you to follow up on a quote.
Content management system allow organizations to take control of their Web pages by managing the content as distinct from the design. Nethzah CRM Portal is equipped with a powerful blend of features, the Portal supports a variety of websites ranging from personal weblogs to large community-driven websites.
End-User focused
In the past, companies presented end-users what they were supplying, in a way that
their company was organized. But nowadays, end-users expect companies to adjust
the offering to their end-user needs. A new means of presenting your brand / product
/ service.
End-users can personalize the CRM portal by adding features and content, setting
a theme, adjusting preferences and rearranging the layout. With CRM Portal you can
truly empower your customers and significantly increase customer loyalty and retention.
Agile Business
CRM Portal Software is designed to adapt quickly to changing needs and trends. Lots of
projects are already delayed before they start, because of difficult integrations.
With Nethzah CRM Portal you can start developing your own business portal right
away.
CRM Portal Software - easy self-service, 24x7
With CRM Portal, your customers can enter tickets and get updates 24x7, all via
the intuitive user experience.
Business Solutions
CRM Portal can be applied in numerous manners, business models and industries.
Here you will find some examples of how CRM Portal could be used.
- Customer Portal Software Solution provides it's customers
with 24/7 direct access to help desk ticket status via the Internet. As a result,
satisfied customers at a lower cost.
- Employee Portal Software Solution is a web-based
CRM Portal solution that helps Employees get the information they need, when they
need it. Allow Employees to complete 100% of their HR transactions online via portal.
Reduce your annual cost per employee for HR services.
- Partner Portal Software Solution - Nethzah Portal
technology can be used for partner programs for developers, resellers, and internet
service providers.
- Knowledge Management Portal
- Business Intelligence Portal
- Enterprise Information Portal
- Content Distribution Portal
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