Defect Tracking Solution module of Nethzah CRM is designed for small, medium and large software companies to simplify their defect handling process.

Defects that are found but not properly tracked might slip away and be discovered by your customers. Nethzah Defect Tracking module bug helps you to track and save your bugs so nothing gets lost. Defect Tracking module, tracks and displays changes made by users in each issue throughout its life cycle.

An inefficient testing process leads to wasted time, which means wasted money. The test cases in Defect Tracking solution allows you to manage, organize and delegate test cases so that information does not get lost or overlooked.

Workflow & Process Automation

• Nethzah CRM support have multiple workflows for defect tracking
• Can have different workflow based on user security.
• Totally customize defect edit forms.
• Setup notifications to let you know when an item works from one step of the workflow to another (for example, you might want to know about it when a defect has been moved into the "resolved / fixed" phase)

Totally Customizable defect form

To make things easy, defect tracking ships with a number of default fields for collecting the data. But it's also designed to provide you with the enjoyment of working in an environment that simulates your organization, by adding any number of custom fields.

• Add or modify an unlimited number of fields
• Single-select & multi-select lists
• Short text, long text & HTML fields
• Numbers including decimals, money and integer fields
• Date & time fields
• and more...