Defect Tracking Workflow & Process Automation

  • Nethzah CRM support have multiple workflows for defect tracking solution
  • Can have different workflow based on user security.
  • Totally customize defect edit forms.
  • Setup notifications to let you know when an item works from one step of the workflow to another (for example, you might want to know about it when a defect has been moved into the "resolved / fixed" phase)