Customer Portal Software
Customer Portal Solution gives your customers their very own personal window for
their information. Nethzah CRM portal delivers a flexible, secure and customized
web-based, self-service gateway through which customers can retrieve information
using any web browser. Customer service portal delivers to your customers the personal
information they want, the way they want to see it and when they want to see it.
Your customers can view and manage their own accounts, view FAQ, review and submit
their open tickets and review their communications with your customer service department,
within a secure and personalized environment.
Employee Portal Software
Employee Portal Solution is a web-based CRM Portal solution that helps Employees
get the information they need, when they need it. Allow Employees to complete 100%
of their HR transactions online via portal. Reduce your annual cost per employee
for HR services.
Defect Tracking Software
Defect Tracking Solution module of Nethzah CRM is designed for small, medium and
large software companies to simplify their defect handling process.
Customer Support Help
Desk Solution
Customer Support Help Desk Solution provides online customer issue tracking system
24 / 7. You can quickly view a list of tickets needed your attention and reply to
them using templates. To stay ahead of the game, you need a practical help desk
solution – one that will allow you to apply proven help desk practices quickly and
affordably.
Email Campaign
Management Solution
Email Campaign Management of Nethzah CRM, allows you to easily track sends, opens,
clicks and more. Nethzah Email Campaign Manager is a web based solution for email
marketing. You can design and distribute HTML and Text newsletters to your mailing
lists, generate and analyze tracking results.
Knowledge Management Software
Knowledge Management Software is a searchable online repository of information that
enables customer service and support staff to resolve issues faster to keep customer
satisfaction high.
